Public Adjuster Platform

The CRM Built Exclusively for Public Adjusters

One Platform. Total Claim Control.

Built by a Public Adjuster. Trusted by Industry Professionals Since 2016. PACMAN gives public adjusters a purpose-built system to manage claims, organize documentation, and stay ahead of every deadline — from intake to settlement.

  • check_circle Stay Organized Across Every Claim
  • check_circle Centralize Documents, Notes, and Communication
  • check_circle Close Files Faster with Complete Control
Pacman CRM desktop preview Paccam app preview

PAC-CAM

Included in your subscription

The Camera App Built for Public Adjusters

PAC-CAM is a professional property damage documentation app designed for Public Adjusters, inspectors, and insurance claim professionals.

Built for the field. Integrated with your claim file.

With PAC-CAM, you can:

  • check_circle Capture GPS-verified, time-stamped property damage photos
  • check_circle Add arrows, labels, and detailed notes directly on images
  • check_circle Organize damage photos automatically by claim
  • check_circle Generate professional PDF photo reports for insurance claims
  • check_circle Sync photos instantly into the PACMAN Public Adjuster CRM
Hand holding phone

Why Public Adjusters Choose PACMAN

The Public Adjuster CRM Built for Real Claim Work

PACMAN is purpose-built for Public Adjusters — not adapted from generic CRM software.

It was designed around real inspections, real documentation requirements, and real settlement workflows. From first contact to final payment, every insurance claim stays organized, documented, and defensible inside one structured system.

fact_check

Complete Claim File Control — No Gaps. No Guesswork.

Every claim lives inside one secure, centralized digital file.

  • check_circleTime-stamped diary notes for defensible claim documentation
  • check_circleAutomatic user activity tracking for accountability
  • check_circleIndividual logins with role-based access control
  • check_circleClaim status tracking from intake to settlement
  • check_circleOrganized digital folders for documents, photos, and communication

Know exactly who did what — and when.

Protect your firm with a clear documentation trail.

mail

Built-In Email & Communication Tracking

Insurance claims require documented communication. PACMAN keeps everything attached to the file.

  • check_circleSend emails directly from inside the claim
  • check_circleAutomatically log and track all correspondence
  • check_circleCreate reusable email templates for efficiency
  • check_circleMaintain a complete, searchable communication history

Every email becomes part of the permanent claim record.

folder_managed

Secure Document Management for Insurance Claims

Claim files contain sensitive client and insurance data. Your Public Adjuster CRM should protect it.

  • check_circleUpload and organize documents within each claim
  • check_circleSecure cloud-based storage
  • check_circleDaily automated backups
  • check_circleEncrypted user access
  • check_circleRole-based permissions for teams

Your data stays secure, backed up, and accessible whenever you need it.

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Built for Efficiency. Designed for Growth.

PACMAN 3.0 was fully rebuilt for speed, performance, and usability.

  • check_circleClean, modern dashboard
  • check_circleFast system performance
  • check_circleMobile access on iPhone and Android
  • check_circleIntegrated PAC-CAM damage photo documentation
  • check_circleProfessional PDF photo reporting
  • check_circleSimple enough for solo Public Adjusters
  • check_circlePowerful enough for growing firms

Everything you need to manage insurance claims — without unnecessary complexity.

The Complete Operating System for Public Adjusters

Public Adjuster CRM. Claims Management Software. Damage Documentation. Secure Communication. Professional Reporting. All in one platform.

all_inboxManage unlimited claims

event_noteTrack deadlines and diary notes

outgoing_mailSend emails directly from claim files

folder_managedStore documents securely

assignment_indAssign tasks to team members

monitoringMonitor claim status at a glance

photo_libraryGenerate photo reports with PAC-CAM

dynamic_formCreate Templates that you can use with every claim

All from one dashboard.

PACMAN Benefits

PACMAN Software is a cloud-based Public Adjusting Claims Management software developed exclusively for Public Adjusters and Attorneys that work with Residential and Commercial property insurance claims. PACMAN is paperless, affordable, easy to use, and gives you instant online access to all your claims, 24/7.

Streamlined Claims Management

PACMAN provides your team with the essential tools to efficiently oversee every stage of the claims process.

Powerful Tools

PACMAN has many tools including email sending/receiving, time stamped notes, and docs to cut your litigation time, getting your client and you paid faster.

Individual Login/Tracking

PACMAN offers individual login so Adjusters & Solicitors only see the claims they’re assigned to. Customers can also be granted access to their claims too.

PACMAN Features

Here are some of our easy-to-use features

Claim Diary

Easily upload time/date stamped diary entries.

Upload Documents

Upload documents, letters, and photos inside each claim.

Email Sending/Receiving

Send and receive emails through PACMAN Software.

Templates

Build and customize invoices and letters with our template features. This also includes email templates that can be created for quick email sending.

Easy to use

Our interface is easy to use, no training necessary.

Unique tools

Our software is constantly being updated so that you can run your business without any stress.

Secure

PACMAN is Cloud-Based and extremely Secure.

APP Included

Your PACMAN subscription now includes a FREE APP for IOS and Android phones.

Training

Schedule a Demo with our Team

Pricing

Choose your company's subscription plan

Single User

$ 69 / user


done 1 Active User User

done Unlimited Uploads

done Unlimited Claims

Pro

$ 199 / month


done 5 Active Users

done Unlimited Uploads

done Unlimited Claims

done Pac-chat

Choose Plan east

Popular

Enterprise

$ 299 / month


done 10 Active Users

done Unlimited Uploads

done Receive/Send emails

done Unlimited Claims

done Pac-Chat

Choose Plan east

*Enterprise+ (over 10 users) call for pricing

REPORTS-PAYROLL- PROJECTIONS-MUCH MORE

FAQ

Frequenty asked questions

Can I migrate from another software?

Yes you can migrate from another software, it will take 5-7 business days to complete a transfer.

Is there any contract?

No, PACMAN software does not have any contract that needs to be signed by our clients.

Can I run different reports?

Yes, our software allows you to run multiple reports and gives you visual graphs to show exactly how your business is performing.

Can a customer login to track their claim?

Yes, under each claim created automatically PACMAN will give your user a username, all you will need to do is provide them with a password, and they will have access to track their claim file, and add diary notes as well.

Insights

PACMAN Blog

Practical updates for adjusters, field teams, and claim documentation workflows.