Public Adjuster Platform

The CRM Built Exclusively for Public Adjusters

One Platform. Total Claim Control.

Built by a Public Adjuster. Trusted by Industry Professionals Since 2016. PACMAN gives public adjusters a purpose-built system to manage claims, organize documentation, and stay ahead of every deadline — from intake to settlement.

  • check_circle Stay Organized Across Every Claim
  • check_circle Centralize Documents, Notes, and Communication
  • check_circle Close Files Faster with Complete Control
Start Your Free Trial Book a Demo
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LOCAL: 1-323-472-2626 (323-4-PACMAN)
TOLL-FREE: 1-844-472-2626 (844-4-PACMAN)
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Using another software?

We will import your data for FREE!.

PAC-CAM

Meet PAC-CAM

The Camera App Built for Public Adjusters

Included in your subscription

PAC-CAM is a professional property damage documentation app designed for Public Adjusters, inspectors, and insurance claim professionals.

Built for the field. Integrated with your claim file.

With PAC-CAM, you can:

  • check_circle Capture GPS-verified, time-stamped property damage photos
  • check_circle Add arrows, labels, and detailed notes directly on images
  • check_circle Organize damage photos automatically by claim
  • check_circle Generate professional PDF photo reports for insurance claims
  • check_circle Sync photos instantly into the PACMAN Public Adjuster CRM
Learn More About PAC-CAM
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Why Public Adjusters Choose PACMAN

The Public Adjuster CRM Built for Real Claim Work

PACMAN is purpose-built for Public Adjusters — not adapted from generic CRM software.

It was designed around real inspections, real documentation requirements, and real settlement workflows. From first contact to final payment, every insurance claim stays organized, documented, and defensible inside one structured system.

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Complete Claim File Control — No Gaps. No Guesswork.

Every claim lives inside one secure, centralized digital file.

  • check_circleTime-stamped diary notes for defensible claim documentation
  • check_circleAutomatic user activity tracking for accountability
  • check_circleIndividual logins with role-based access control
  • check_circleClaim status tracking from intake to settlement
  • check_circleOrganized digital folders for documents, photos, and communication

Know exactly who did what — and when.

Protect your firm with a clear documentation trail.

mail

Built-In Email & Communication Tracking

Insurance claims require documented communication. PACMAN keeps everything attached to the file.

  • check_circleSend emails directly from inside the claim
  • check_circleAutomatically log and track all correspondence
  • check_circleCreate reusable email templates for efficiency
  • check_circleMaintain a complete, searchable communication history

Every email becomes part of the permanent claim record.

folder_managed

Secure Document Management for Insurance Claims

Claim files contain sensitive client and insurance data. Your Public Adjuster CRM should protect it.

  • check_circleUpload and organize documents within each claim
  • check_circleSecure cloud-based storage
  • check_circleDaily automated backups
  • check_circleEncrypted user access
  • check_circleRole-based permissions for teams

Your data stays secure, backed up, and accessible whenever you need it.

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Built for Efficiency. Designed for Growth.

PACMAN 3.0 was fully rebuilt for speed, performance, and usability.

  • check_circleClean, modern dashboard
  • check_circleFast system performance
  • check_circleMobile access on iPhone and Android, through our PAC-CAM app
  • check_circleIntegrated PAC-CAM damage photo documentation
  • check_circleProfessional PDF photo reporting
  • check_circleSimple enough for solo Public Adjusters
  • check_circlePowerful enough for growing firms

Everything you need to manage insurance claims — without unnecessary complexity.

The Complete Operating System for Public Adjusters

Public Adjuster CRM. Claims Management Software. Damage Documentation. Secure Communication. Professional Reporting. All in one platform.

all_inboxManage unlimited claims

event_noteTrack deadlines and diary notes

outgoing_mailSend emails directly from claim files

folder_managedStore documents securely

badgeIndividual Login / Tracking

assignment_indAssign tasks to team members

monitoringMonitor claim status at a glance

photo_libraryGenerate photo reports with PAC-CAM

dynamic_formCreate Templates that you can use with every claim

All from one dashboard.

Book a Demo

Plans & Pricing

Choose the right setup for your claims workflow and scale as your team grows.

Single User

$69 /mo

Perfect for independent adjusters getting started with core automation.

Get Started
  • check_circle 1 Active User
  • check_circle Diary Notes
  • check_circle Tasks
  • check_circle Payroll
  • check_circle Document Uploads
  • check_circle Data Encryption
  • check_circle Full Support
  • check_circle Mobile App Access w/PAC-CAM
Most Popular

Pro

$199 /mo

Same advanced claim management tools built for growing teams that need collaboration, visibility, and efficiency.

Go Pro
  • check_circle Up to 5 Users
  • check_circle Diary Notes
  • check_circle Tasks
  • check_circle Payroll
  • check_circle Document Uploads
  • check_circle Data Encryption
  • check_circle Full Support
  • check_circle Mobile App Access w/PAC-CAM

Enterprise

$299 /mo

Built for high-volume public adjusting firms that need structure, accountability, and performance at scale.

Scale with Enterprise
  • check_circle Up to 10 Users
  • check_circle Diary Notes
  • check_circle Tasks
  • check_circle Payroll
  • check_circle Document Uploads
  • check_circle Data Encryption
  • check_circle Full Support
  • check_circle Mobile App Access w/PAC-CAM

Over ten users? Just $29 per seat!

Public Adjuster Resources & Product Updates

Practical updates for adjusters, field teams, and claim documentation workflows.

The Ultimate Guide to Organizing Your Public Adjusting Business in the Cloud with PACMAN

Feb 13, 2026

The Ultimate Guide to Organizing Your Public Adjusting Business in the Cloud with PACMAN

Struggling with lost documents, duplicated work, and admin overload in your public adjusting business? This ultimate guide shows how PACMAN’s cloud-based claims management software organizes every claim, photo, note, and letter — with powerful mobile access, templates, and reporting — so you can focus on winning claims instead of chasing paperwork.

Read article
Why Every Public Adjuster Needs a Dedicated CRM in 2026 (And Why PACMAN Is the Best Choice)

Feb 13, 2026

Why Every Public Adjuster Needs a Dedicated CRM in 2026 (And Why PACMAN Is the Best Choice)

Generic CRMs and spreadsheets can’t handle the unique demands of public adjusting. In 2026, a dedicated public adjuster CRM like PACMAN is essential for tracking claims, automating documents, secure mobile access, and scaling your firm. See why PACMAN stands out with unlimited uploads, free mobile app, and no contracts.

Read article
How Public Adjusters Can Cut Claims Processing Time in Half with the Right Software

Feb 13, 2026

How Public Adjusters Can Cut Claims Processing Time in Half with the Right Software

If you’ve ever tried to document a claim using your phone’s regular camera roll, you already know the struggle. Photos get mixed in with personal pictures. Key shots get buried. You can’t remember which room you were in. You lose track of what was taken on what date. And when it’s time to send documentation to the carrier… you end up wasting hours sorting, renaming, labeling, and building a report manually. That’s exactly why we built PAC-CAM. PAC-CAM is a professional damage documentation camera app designed specifically for public adjusters, inspectors, and claim professionals. It’s not just a camera — it’s a complete photo organization and reporting system built for the field.

Read article
PAC-CAM: The Camera App Built for Public Adjusters, for Real Claim Documentation

Feb 13, 2026

PAC-CAM: The Camera App Built for Public Adjusters, for Real Claim Documentation

If you’ve ever tried to document a claim using your phone’s regular camera roll, you already know the struggle. Photos get mixed in with personal pictures. Key shots get buried. You can’t remember which room you were in. You lose track of what was taken on what date. And when it’s time to send documentation to the carrier… you end up wasting hours sorting, renaming, labeling, and building a report manually. That’s exactly why we built PAC-CAM. PAC-CAM is a professional damage documentation camera app designed specifically for public adjusters, inspectors, and claim professionals. It’s not just a camera — it’s a complete photo organization and reporting system built for the field. Why PAC-CAM Exists Insurance carriers expect documentation that is clear, consistent, and defensible. But most public adjusters are still using tools that were never designed for claims work. Your iPhone camera is great — but it doesn’t organize claim photos, label damage, create PDF reports, or separate claim files. PAC-CAM solves that problem. It turns your phone into a claim documentation machine.

Read article

Frequently Asked Questions About PACMAN CRM

Can I migrate from another Public Adjuster software?

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Yes. We offer secure data migration from most Public Adjuster CRM and Claims Management Software platforms. Most transfers are completed within 5-7 business days, depending on file size and data structure.

Our team works with you to ensure your claims, documents, client information, and historical data are transferred accurately and securely.

Is migration free?

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Yes. Data migration is included at no additional cost when you subscribe to PACMAN.

Switching Public Adjuster software can feel overwhelming, so we handle the transition for you. You can move to a structured, purpose-built Claims Management platform without downtime or disruption.

Is there a contract required?

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No. PACMAN operates on a month-to-month subscription model. There are no long-term contracts, cancellation penalties, or hidden fees.

You stay because the software works, not because you are locked in.

What reports can I run inside PACMAN?

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PACMAN provides powerful reporting tools designed specifically for Public Adjusters.

  • Claim status reports
  • Revenue tracking reports
  • Adjuster performance reports
  • Workflow tracking reports
  • Visual graphs showing business performance

Our reporting tools help you understand how your firm is performing at a glance.

Can my clients log in to track their insurance claim?

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Yes. PACMAN includes a client portal feature.

Each claim can automatically generate a secure login for your policyholder. Once you provide a password, clients can:

  • Track claim status
  • View updates
  • Access claim documentation
  • Add diary notes if enabled
  • Increase transparency and reduce unnecessary phone calls

Is PACMAN built specifically for Public Adjusters?

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Yes. PACMAN is a purpose-built Public Adjuster CRM and Claims Management Software platform designed around insurance claims, documentation requirements, and settlement workflows.

It is not adapted from generic CRM software.

Is my claim data secure?

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Yes. PACMAN uses secure cloud-based infrastructure with encrypted access, role-based permissions, and daily automated backups.

Each firm's data is isolated and accessible only to authorized users within that organization.

Does PACMAN include built-in photo documentation tools?

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Yes. PACMAN includes built-in photo documentation tools designed for claim files and inspection workflows.

  • Capture GPS-verified property damage photos
  • Add annotations and notes
  • Organize images by claim
  • Generate professional PDF photo reports
  • Sync directly with your Public Adjuster CRM

You can capture, organize, annotate, and report damage photos directly within your claim process.

Can I access PACMAN on my phone?

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Yes. PACMAN offers iPhone and Android mobile apps, giving you secure access to claims, documentation, and communication tools while in the field.

How long has PACMAN been around?

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PACMAN was originally developed internally in 2004 and commercially launched in 2016.

It has evolved through multiple major releases, including a full system rewrite in Version 3.0.

Is PACMAN suitable for solo Public Adjusters and large firms?

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Yes. PACMAN is designed to scale for every operation size:

  • Independent Public Adjusters
  • Growing teams
  • Enterprise firms
  • Role-based permissions and multi-user access to scale with your business